MarketsGuide Privacy Policy
Effective Date: 27 March 2026
MarketsGuide ("we", "us", or "our") operates the website https://www.marketsguide.com.au (the "Site"). We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Site.
1. Information We Collect
We collect the following types of information:
Automatically collected (when you browse):
- Device and browser information (IP address, browser type, operating system)
- Usage data (pages viewed, time spent, search terms, filters used)
- Cookies and similar technologies for analytics and site functionality
When you create a free account or sign in (via Google or email):
- Name and profile picture (from Google)
- Email address
- Favourites and shortlist (markets and makers you save)
- Followed markets/makers (for notifications)
When you interact with features:
- Notification preferences (cancellations, weather updates, market announcements)
- Any information you provide when claiming a market as an organiser (e.g. contact details, ABN)
- Responses to our vendor interest survey (Tally form) — including vendor type, experience, pain points, and contact details if you opt in
We do not collect sensitive information (such as health, racial, or religious data) unless you voluntarily provide it.
2. How We Use Your Information
We use your personal information to:
- Provide and improve the directory (search, filters, region pages, "This week's markets")
- Enable you to save favourites and follow markets/makers
- Send opt-in notifications about market updates, cancellations, or weather changes
- Allow organisers to claim and manage their listings
- Understand vendor needs through the interest survey to shape future features
- Analyse site usage and improve user experience
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information.
We may share it with:
- Service providers (e.g. Supabase for authentication and database, email/notification services, analytics tools like Google Analytics)
- Google (when you sign in with Google)
- Legal authorities if required by law
Organisers who claim a listing may see limited public contact details if relevant to managing the market.
4. Cookies and Tracking
We use essential cookies for site functionality and analytics cookies to understand how people use the Site. You can manage cookie preferences through your browser settings.
5. Data Storage and Security
Your information is stored securely on servers in Australia or countries with similar data protection standards. We use reasonable technical and organisational measures to protect your data.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your account and data (subject to legal requirements)
- Opt out of non-essential communications at any time
To exercise these rights, contact us at hello@marketsguide.com.au
7. Children's Privacy
Our Site is not directed at children under 13. We do not knowingly collect data from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the new version on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: hello@marketsguide.com.au
- Website: https://www.marketsguide.com.au